FAQs

Frequently Asked Questions

You have questions... We have answers.

FAQs

General Information | Franchise Registration Questions | Travel Questions
GENERAL INFORMATION
Mellow Mushroom Conference

What are the official dates of the 2024 Mellow Mushroom Franchise Conference?

The official dates are October 13, 14 and 15, 2024.  You should plan to arrive by 6:00 p.m. on Sunday, October 13th.

What date should we plan to depart the conference? 
Plan for your departure on Wednesday, October 16, 2024. The conference ends with the closing night celebration on October 15th. You can either extend your stay past October 15th at our group rate or depart.

Where is the 2024 Mellow Mushroom Franchise Conference located? 
The conference will be located at the TERRANEA OCEANFRONT RESORT in Rancho Palos Verdes, California.

What is the weather like in Rancho Palos Verdes, California? 
The weather in October can range from highs of 76 degrees and lows of 57 degrees.

What is the Dress Code?
Conference attire is resort casual to elevated casual. Be sure to check the weather and dress accordingly.

Who should attend the Mellow Mushroom Franchise Conference? 
Attendees include franchise owners, franchise operators, general managers, vendors, and HGI team members.

When is the first event of the 2024 Mellow Mushroom Franchise Conference and 50th Anniversary Celebration?
The 2024 Mellow Mushroom Franchise Conference kicks off at 12:00PM Sunday, October 13, 2024, when conference registration opens. Plan on setting aside time to visit the HGI brand booths to catch up on the latest initiatives and connect with support team members. The Opening Night Kickoff Party begins that evening at 6:00PM. 

What excursions can we choose from for the third day of the 2024 Mellow Mushroom Franchise Conference?

There are five excursion options available for registered attendees on Tuesday, October 15, 2024. You can find the details for each on the Excursions page here.

When is the last event of the 2024 Mellow Mushroom Franchise Conference? 
The final evening celebration is on Tuesday, October 15th. The event overlooks the cliffs of Rancho Palos Verdes and includes a DJ, Casino Night games and prizes, a dinner buffet, and a few surprises.

close x
download

Brochure

Enter Your Info Below And We Will Send
You The Brochure To Your Inbox!

Thank you!
Your submission has been received!

Oops! Something went wrong while submitting the form

SPONSORSHIPS
Franchise Registration Questions | Travel Questions
FRANCHISE REGISTRATION
Mellow Mushroom Conference

How do I know if I'm registered? 
All attendees will receive a confirmation by email after you complete the online registration process. This confirmation verifies your address information and is your receipt.  If you have questions, please email Registration@UMEProductions.com.

What is included in my registration fee? 
The full conference registration fee for Franchisees, Owners, Operators & Guests includes General Session and Educational Sessions, the Opening Night Kickoff Party, a group excursion of your choice (selected during registration), the always spectacular Vendor Show and the Final Night Celebration.

How do I reserve my hotel room? 
Your hotel reservations will be made for you after you complete the online registration. Franchise Owners will receive one complimentary hotel room for up to 2 people for three (3) nights (October 13, 14 and 15) per Mellow Mushroom Franchise Location owned. Additional room packages can be purchased for those bringing additional managers and staff only. Upgrades upon request based on availability.

How will I receive my badge? 
We will have an official Mellow Mushroom Registration Desk located in the hotel. There, you will receive your badge and conference materials. Attendees will not be allowed to pick up other attendee’s badges or conference materials.

I have a question or problem regarding my registration. 
Email Registration@UMEProductions.com

What if I need to cancel my registration? 
Cancellations must be received in writing via email to Registration@UMEProductions.com prior to September 10, 2024, and are subject to a $175 processing fee. Refunds will be processed within 45 days after the Convention.

What if I need to send someone else in my place? 
Attendees/Guests may transfer registrations but all requests must be placed to UME Productions before September 10, 2024 to Registration@UMEProductions.com

Travel Questions
TRAVEL-RELATED QUESTIONS
Travel to Colorado Springs

What airport should we fly into?
You may fly into any of the Los Angeles area airports including Los Angeles (LAX), Long Beach, Burbank, Ontario, or Orange County. The closest airports to the Terranea Oceanfront Resort are Los Angeles (LAX) and Long Beach.

Can I get a discount on my airfare to the conference? 

Both United Airlines and Delta Airlines have provided our group with discounted airfare.

DELTA AIRLINES offers discounts between 2% and 10% off applicable published fares for travel from October 7 to 21, 2024. Online reservations and ticketing is available via delta.com/meetings. Select 'Book Your Flight' and enter our Meeting Event Code NM322 in the box provided. You may also call Delta Meeting Network at 1-800-328-1111 Monday through Friday, 7:00am to 7:30pm (CT) and refer to Meeting Event Code NM322. (There is not a service fee for reservations booked and ticketed via the reservation 800 number.)

UNITED AIRLINES offers discounts between 2% and 10% off applicable published fares. Book your airline reservation at united.com. Choose your flight times and access your meeting discounts by providing the “Offer Code” ZNSY788973 when searching for your flights. Valid travel dates to Los Angeles (LAX) area airports are from October 7 to 21, 2024 only. You may also call the United Meetings Reservation Desk Monday through Friday at (800) 426-1122 for booking assistance.

GROUND TRANSPORTATION: How do we get from the airport to Terranea?
You can rent a car or use Uber or Lyft. There are no airport hotel shuttles.

DRIVING DIRECTIONS to Terranea Resort 
The Resort address to input into your GPS is 100 Terranea Way, Rancho Palos Verdes, California.

SECURE YOUR SPOT

REGISTER

Go To Registration

BECOME A

SPONSOR

View Sponsorship Opportunities